![]() Sticky Sender ensures that end users continue to see the same phone number every time they receive a message from you. Users are more likely to to open messages that come from phone numbers they recognize. ![]() Sticky Sender: Enable your customers to associate your business with one number Geo-Match will automatically use the number in your number pool that matches the country of your recipient. Using a number that is local, or familiar, to your end recipient is a key part of making a good first impression – and to getting your recipient to open your message. Geo-Match: Create a familiar experience with local numbers in different countries There are three key delivery features ready for your use today, with another on the way before we make this product generally available. Simply insert the SID associated with the number pool and delivery options (called the Application SID) in the From parameter, and your application will intelligently route your messages. What you see listed below (Geo-Match, Sticky Sender, Scaler, and Reroute) are the delivery features that you’ll find in your dashboard today at launch.Īfter your number pool and delivery preferences are selected - you’re ready to send messages. These delivery options will apply to your number pool. Once your numbers are in your pool, you can click a series of checkboxes to mark your delivery preferences. Copilot will only send from the numbers you’ve added to your pool. ![]() You can add existing numbers from your inventory, or you can buy new numbers from Twilio’s global inventory. How Does Copilot Work?Ĭopilot consists of two components: a number pool (a group of Twilio Phone Numbers you designate) and delivery options.Ī number pool is a designated group of your phone numbers that you choose to deliver messages for your application. That’s the ideal.” But before we get into the nitty gritty of how you can leverage this new tool for your app, let’s dig into how it works. “We were planning to build a lot of this routing functionality out, and now we can just flip a switch and know it will work. “Messaging Copilot will be a huge time saver and stress-reliever for us,” says Martin Amps, CIO of iCracked Inc. Copilot’s power stems from its ability to automatically select the best number to send a message based on delivery goals you select.Ĭompanies like iCracked are already counting on Copilot to power their business. Copilot offers Twilio customers a global routing and delivery system that they can count on, without requiring ongoing attention – or engineering resources. So today, that answer changes, and it’s a lot more simple.Ĭopilot, launching today in private beta, does exactly what an airplane copilot does - it makes things run smoothly. And while effective, writing software takes time to build and maintain. Writing additional software logic used to be the answer to all these questions. There’s the challenge of sending high traffic: “How do I reach large audiences via SMS?” to deliverability: “What happens if a message doesn’t go through?” to global expansion: “I’m going expand into Germany, how do I ensure my app uses a German number to deliver those messages?”. One of the most commonly asked questions we get from messaging customers is “How can I best scale my Twilio application?” It’s a complex question, because scale refers to a lot of different aspects.
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